Terms & Conditions

INTRODUCTION

The website www.modart.gr is an online commercial store for the sale of products on the Internet, where the company, with the title “Modart” based in Evosmos, Thessaloniki (Platonos 67) VAT: 103450610 / TO Ampelokipon, exhibits and sells its products.

 

USER RESPONSIBILITY

At the address www.modart.gr, every user, uses and / or transacts using the services of the online store is considered to consent and unconditionally accepts the following terms, without exception. If a user does not agree with these terms, then it is his responsibility to stop using the website as well as any transaction or use of the online store services. It also undertakes to use the online store in accordance with the respective legislation, avoiding the violation of privacy and any other action intended to harm Modart and / or to maliciously mislead other users.

 

PERIODIC CHANGES

In any case, the company is committed to the accuracy and completeness of this, is not responsible for any inadvertent errors of entries and may from time to time modify the terms and conditions hereof, if it is necessary, always immediately informing its consumers.

 

LIMITATION OF LIABILITY

Modart does not undertake to repair any damage or additional costs arising from the misunderstanding of the present document, incorrect formulation of product availability or cancellation of orders due to reasons for which it is not responsible. Modart is not liable for any damages (loss of profits, lost profits, personal satisfaction, loss of data) that the user of the online store may suffer or a third party due to a reason related to its website and its use.

In shipments of Modart products to the consumer, the risk of loss or damage is transferred to the consumer as the carrier acquires the physical possession of the products ordered by the consumer without prejudice to his rights against to the carrier.

 

COPYRIGHT

All contents of this online store, including texts, photos, drawings, trademarks, etc. are protected by applicable law and are the intellectual property of Modart. Reproduction, copying, modification and any other use without Modart’s written authorization is strictly prohibited and prosecuted.

 

PRIVACY

The following Personal Data Protection Policy concerns the use of the Modart.gr Online Store, where the company with the distinctive title “Modart” based in Evosmos, Thessaloniki (Platonos 67) VAT: 103450610 / T.O.Ampelokipi, exhibits and has its products.

This Data Protection Policy fully complies with Regulation 2016/679 of the European Parliament on the protection of individuals with regard to the processing of personal data, on the free movement of such data and repealing Directive 95/46 / EC (General Regulation for Data Protection)

Its main purpose is to inform any user about the management of personal data that he provides, the processing of these and those responsible, but also the procedure to be followed in order to request their deletion from its database. Modart exercising every legal right.

Personal data is defined as the information that the user directly or indirectly shares with the company, such as name, telephone number, email address, postal address, etc., which are deemed necessary to process the purchase of products in the online store, and in which can have direct access to edit or delete them.

The purpose of collecting this information is exclusively to better serve customers through communication, to facilitate the satisfaction of customer requirements, to measure customer satisfaction, and to optimize their experience through online store navigation. At the same time, no information is disclosed to third parties, except for collaborating persons, to the knowledge of Modart.

Every user has the right and opportunity to browse the pages of the Modart online store without sharing any information regarding personal data. The assignment of personal data is necessary only in the following cases:

  1. When the user wants to register as a customer, a name, email and a desired password in his personal account are required.
  2. When the user wants to be informed by the newsletters sent by Modart, the email is required.
  3. When the user wants to have the products sent to his place, name, telephone number, postal address details and / or invoicing details are required.
  4. When the user wants to participate in competitions organized by Modart, name, telephone number, email and, where appropriate, social media connection details are required.
  5. In any other case, Modart requests personal data, with the sole purpose of better customer service.

While in all cases, the responsible department of Modart is responsible for the security of this data, the user has every right of access to this data as well as the right to request documents for the deletion of all or part of his personal data by contacting Modart at info@modart.gr.

Credit card information or other identity documents of the user are registered only in the secure payment environment of PIRAEUS bank and are not collected, registered, processed by Modart.

This policy may be amended to comply with the general regulations governing the security and protection of personal data. In any case, any modification will be valid from the date of publication on our website.
The user of our website “Modart.gr” accepts the terms of this policy unreservedly, as well as any modifications thereof, in case he continues to use it. Otherwise, it is recommended to stop using it. Undertakes to use the online store in accordance with applicable law, avoiding breaches of privacy and any other action intended to harm Modart and / or maliciously mislead other users.
The company Modart, guarantees, for the security of any personal data provided by the user, as well as for the management, storage and processing of them.

 

PRESERVATION OF PERSONAL DATA

Personal data may be deleted after a certain period if they do not serve the purposes for which they were collected. However, for specific reasons, the deletion may take place after a longer period of  time than predetermined due to legal provisions.

 

COOKIES

Modart has the ability to use cookies, only after the user’s consent, in order to facilitate and operate the services of its online store. Cookies are small text files that are divided into necessary, advertising, measurement of effectiveness and functionality, while they are sent and remain in the user’s electronic means of access, allowing the smooth and right operation of the website. They are used to facilitate the user access as well as the optimization of the content according to the preferences of each user. Cookies do not cause harm to the electronic media they are stored and provide information to improve the service of the user’s needs, while they remain for a certain period of time. Cookies are an absolutely necessary tool for the correct and seamless operation of www.modart.gr and can be used for marketing purposes. The user always reserves the right to opt out of the use of cookies.

 

SECURE TRANSACTIONS

Access to the systems of www.modart.gr is strictly controlled and allows the use of only certain services to customers, while prohibiting access to databases where confidential data and information of the company are stored. SSL-256 bit encryption is used at every point of the online store where data entry is required, which is a way of securely encrypting the information until it reaches the recipient. Only the competent department of Modart has access to this personal information.

 

USER RIGHTS

Each user reserves all legal rights as well as the right to access, process and permanently delete his personal data from the Modart database. He also reserves the right to revoke any of his existing consent regarding the use of his personal data, as well as the right to object or file a complaint in case he considers the violation of the applicable privacy legislation, after a prior written report to info@modart.gr and there has been no compliance in a reasonable amount of time.

 

PAYMENT METHODS

The payment methods that somebody can choose at www.modart.gr are:

  1. Online payment with credit or debit card.

By choosing to pay by credit or debit card, you are automatically transferred to the secure and easy-to-use transaction environment of Piraeus Bank, where all the data entered are not stored in our system. Data is streamed in a secure, advanced encryption protocol (SSL) environment, ensuring that the data is imported in its entirety.

  1. By bank transfer to the following accounts,

Choosing the bank transfer, for your best service, in the comments of the transaction should be mentioned the order code and the Name in which your order was entered. Please send us the proof of deposit to the email: info@modart.gr, so that the payment can be confirmed and we can proceed with sending the order. In case of bank charges, the charges are not borne by Modart.

Piraeus Bank

IBAN: GR 79 0172 2640 0052 6410 2456 713

National Bank

IBAN: GR 49 0110 2400 0000 2406 1067 732

Beneficiary: Kechagias Dimitrios, Angelos

  1. Payment by cash on delivery.

By choosing to pay by cash on delivery, you can pay the carrier the cost of your order. (There is an additional charge of 2 Euros for cash on delivery costs).

 

Privacy

Your personal data is managed in accordance with the General Regulation on Personal Data Protection (GDPR 2016/679). For more details you can check the PERSONAL DATA PROTECTION or contact Modart at info@modart.gr.

 

SHIPPING METHODS AND SHIPPING COSTS

Each of your orders can be delivered immediately and safely in all Greece nation and the place you have chosen in shipping details on your order form. The products are transported through the courier “ ELTA Courier “and take place all weekdays except  Saturdays, Sundays and holidays.

Shipping charges may vary during shipping costs, while delivery period for products in stock, is from 1 to 5 business days depending on the destination.

The exact shipping cost is set at 3 euros, while for purchases over 50 euros it is free. Shipping costs may not be present during shipping costs. The final shipping cost is mentioned in detail in the ORDER DETAILS form where confirmation of customer acceptance is required.

In any case, Modart confirms that it makes every effort for the fastest and safest shipment of orders, while reserving for cases of any error in the stock indication or cases of inability to ship due to force majeure.

 

RETURN POLICY

In case you wish to return a product, Modart will make every effort to serve you.

If the return concerns a defective product, after initially informing Modart within 10 calendar days of receipt, at 2310641264 or at info@modart.gr the return is made through ELTA COURIER with costs incurred by Modart, and after receiving and checking the product a new one is sent same or other similar value if this is not available.

In any other case of return, after Modart is initially informed within 10 calendar days of receipt at 2310641264 or at info@modart.gr the return is made through your choice and the shipping costs are borne by the customer. To accept a return of products, the following conditions must be met in full:

  1. The products are in excellent condition without having suffered any damage.
  2. The products must be in their original packaging without any tabs and markings being removed.
  3. The products have not been used.

If the above conditions are met, then all or part of the original cost will be reimbursed (only valid if a condition is not met satisfactorily) in the same way it was used to pay it.

Returns on offer products are not accepted.

 

ORDER LOCATION

Modart in order to offer a better service to the customer has the order tracking service. In each of your orders during the stage of preparation for the shipment, a unique shipping code of the transport company is received, which will undertake the delivery of your products. By using the code in the ORDER TRACKING section you have the opportunity to be informed about the progress of the order delivery process as well as the estimation of the delivery date.